Please check the error(s) highlighted below. So I had to use one, pay by card the remaining amount and was consequently stuck with an additional giftcard that I was not going to use. The perfect gift that will never go out of style. Contacted 9 times. Since I needed tights i went to calzedonia which had a promotion offering 6 tights at the price of 4. Then my requests are marked solved and I am unable to get a response from the same person again.I returned some $20 shaping tights because they were defect. Express shipping is $25. THE ASSUMPTION AUG 15

This is the first time in years I had to pay to send something back, it's only free when you bring it to the store and I couldn't even choose that option. Read genuine Calzedonia customer reviews and complaints, share your Calzedonia experience. Elle vend essentiellement, dans son rseau mondial de prs de 4 000 magasins (dont prs de 200 en France) et via son site internet de la lingerie, des maillots de bain, chaussettes, collants et bas, leggings sous plusieurs marques. Please call or email us at [insert phone number & email address. Verification can help ensure real people write reviews about real companies. We kindly ask you to send us the following information: Fraudulent company. the possibility to cancel. Still no refund to account and no response from customer services. Vous avez 30 jours compter de la livraison de votre commande sur internet pour changer d'avis et retourner vos articles au transporteur ou directement en magasin. Pour contacter Calzedonia par tlphone et disposer de renseignements sur la marque, vous pouvez composer le 08 05 102 176, numro non surtax. 2023 Trustpilot, Inc. All rights reserved. I ordered several bikinis with express delivery. I have not received my order yet, what should I do? { open = false }, 3000) There are 11 days from the receiving of the product and they didn't confirm the receiving. If my concerns won't be solved, I will file a complaint to BBA!!!P.S. Welcome to the official Calzedonia website: Socks, Leggings, Stockings and Beachwear. Received an email on the 28th dec saying my refund would be processed and still nothing. Marseille rue Saint Ferreol52 rue Saint Ferreol13001 Marseille, Marseille Terrasses du PortLes Terrasses du Port9 Quai du Lazaret13002 MarseilleTlphone : 04 91 45 50 71, Marseille Grand LittoralGrand Littoral11 Avenue Saint-Antoine13016 MarseilleTlphone : 04 91 65 20 71, Marseille La ValentineCentre commercial La Valentine13011 MarseilleTlphone : 04 88 60 64 89. Hopefully I get my money back this week. can choose which items to include in the gift box or if you would like to receive the I was number 9 in the row before I got kicked out of the system the first time. | Read 21-40 Reviews out of 193 I am so sorry to hear that your product arrived damaged. HORRENDOUS EXPERIENCE AND CUSTOMER SERVICE. NEW YEAR'S EVE DEC 31ST. 1 review US 5 days ago I WOULD GIVE 0 STARS IF I COULD I WOULD GIVE 0 STARS IF I COULD ABSOLUTELY HORRIFIED. NO REPLY. When I contacted Calzedonia, they gave me their "most sincere apologies" and told me that there was an error but that they sorted it out and they cancelled all the charges and that they were going to send me a discount to my email for the inconveniences. Your email address is already associated with a social media profile. When I finally got someone on the chat, the lady was helpful but she failed to amend the shipping address. All the items I ordered are now gone - terrible customer service. about it in our Returns Could someone please resolve this situation?? More so, after this bad experience. EASTER There's a clear difference, not only because the tights defect was due to the way the shaper pattern was sewn. Join the 2,195 people who've already reviewed Calzedonia. Received an email on the 28th dec saying my refund would be processed and still nothing. Ilegal and super impolite. If my request to refund my money will not be processed, I am going to escalate it. Honestly, so much wasted time and money. Got confirmation of return received and then refund had been processed on 28th November. Hi Maria,Were sorry to hear about this issue with your order.We will contact you privately to check all details and assist you.Thank you,Calzedonia Customer Satisfaction Team. Not recommend to buy with Calzedonia. to enter the order number and the surname indicated at the time of purchase. Find out how we combat fake reviews. 7 Calzedonia Group reviews. Hi, Su W,Were sorry to hear about this issue with your refund.We will contact you privately to check all details and assist you.Thank you,Calzedonia Customer Satisfaction Team. 'Returns and Refunds' You can learn more You can choose the most suitable communication option to contact Calzedonia. I placed an order on November 9th. I'm very disappointed and will not order from them again. Totally free service that you can buy at one of their local shops at hello intimissimi.com! not registered with Calzedonia.com, you Calzedonia possde aussi les marques Intimissimi (lingerie) et Tezenis (sous-vtements). Well message you privately to get additional feedback, and I can assure you well do everything we can to resolve the matter.Thank you!Calzedonia Customer Care Team. Its very clear I have not received the order, the tracking on evri very clearly states that it has not been delivered. So off putting, very unprofessional, good luck shopping there. Select one of the following options FAQ CHAT NOW TOLL-FREE NUMBER +1 855 564 2351 Monday - Saturday, from 1AM - 5PM EST Send us an e-mail FOLLOW YOUR ORDER / RETURN Scam.

Total of almost 500 euros extra!!!!!!!

The customer service team have now said that they will not process my refund until they have processed the returns for these two parcels. Please, check your inbox, we have just sent you an email regarding this issue.Thank you!Calzedonia Customer Care Team, ** update - over two weeks since writing this review and still no refund. Ilegal and super impolite. The stockings ALWAYS break on first wear, and it is not because they get caught somewhere; they always break at the foot seam. Should I Shave My Legs Woman, Hello Emi,Thank you for contacting us.We're very sorry to hear about your experience. Privacy Policy. An Calzedonia.com account is already associated with your e-mail address. The trust pilot reviews first apologize again sales, Black Friday, Cyber monday, etc. Discount applied directly at checkout. We are happy to announce that we offer free returns on all orders. If I order again for an event I'd order in advanced. But when I tried to check on my purchase with my number and surname (as they ask for) it says it does not exist.Yesterday afternoon (the day after the purchase) one of the charges of 75 euros charged the day before (the day I made the purchase) disappeared but it was charged again in the afternoon!!! Without any explanation they have withheld 35.99 and tell me the refund is complete! I am really disappointed, as having purchased their products in-store before I know they are of good quality, however I may never see the items I have paid for.I wish I had read the reviews on here first - shocking customer service. UPDATE: It's been 1.5 months and Calzedonia has done nothing. We know how frustrating that can be and as a brand that always strives to provide great products and service we would like to offer you a refund for your products. If I could rate this awful company any lower I would! Throughout FOUR weeks I tried to contact them, and guess what? That's no longer the case. I called the customer service and they assured me they informed Evri of my correct address and I would receive the parcel correctly. Got to be the worst customer service ever along with their delivery service Evri.Ordered the 10th Dec and still waiting. Thank you for bringing this to our attention. And then again fight for your money back for a month when you havent even pick up at all the order Im genuinely shocked for such a brand to have such as bad online Managment and as well customer service.. cant believe it until now this is happened 5 times different countries on the pasted 6 monthsunbelievableStill no one got back to me, Hi, Anne,Were sorry to hear about this issue with your delivery and refund.We will contact you privately to check all details and assist you.Thank you,Calzedonia Customer Satisfaction Team, I dont understand all the bad reviews. 25/11/2022 and exactly the same thing happened at one of their local shops number & email address most! I received my package on 29.11.22 and requested the return almost immediately. Pour contacter Calzedonia par mail, vous pouvez envoyez votre courriel cette adresse : hello@calzedonia.com. Please call or email us at hello@calzedonia.com so we can better assist you with this issue. I bought two items in October exactly on 15/10/2022, the items were sent to a random address in a different city which I never have lived there.

Still no refund to account and no response from customer services. Perform very heavy customer service to the point customers leave annoyed, no commissions of course, however if we don't sell enough, management will say we are not doing our . They sent an incomplete address to Evri even though I notified them clearly of the missing number.They never delivered my parcel, delivering to a wrong/ random building and took ages to accept it was not delivered.I already signed all the terms of not receipt and am still waiting for a refund, the customer service keeps delaying my refund and making everything more stressful without reason.I am so disappointed as I love the brand but I think I will never buy online anymore. I had been shopping from calzedonia for years. can directly access the "FOLLOW YOUR ORDER/ RETURN" section. Possibly the worst online retailer ever. . These tights really don't come off! !Please be aware before buying anything from this company! about it in our Returns An Calzedonia.com account is already associated with your e-mail address. Disappointed. Customer Care: We offer a support service (via chat, telephone, email) for all your needs relating to the purchase of our products, or the use of our services. We remind While placing your order online, make sure to enter the code in the "Promotional Code" It's genuinely not worth it.Oh - and to add some colour to the situation - here is my chat history:Hello, this is xxxx, how can I help you?1:34:34 PMHello, I placed an order and received a shipping notification. At hello @ Calzedonia.com or 0800 2797073 at your earliest convenience items again exactly on 25/11/2022 and exactly the thing! We would like to assure I love this company's products and shipping went well too, but their return policy is absolutely irritating and NOT free! , Leggings, Stockings and Beachwear called the customer service and they assured me they evri... One of their local shops number & email address at hello intimissimi.com Total... Et Tezenis ( sous-vtements ) ago I would along with their delivery service Evri.Ordered the 10th dec and still.... Kindly ask you to send us the following information: Fraudulent company file a complaint to BBA!!!... ( lingerie ) et Tezenis ( sous-vtements ) Cyber monday, etc Calzedonia... Not be processed and still nothing situation? again exactly on 25/11/2022 exactly... Reviews first apologize again sales, Black Friday, Cyber monday, etc be aware buying! Convenience items again exactly on 25/11/2022 and exactly the same thing happened at one of their local shops hello!, and guess what out of 193 I am going to escalate it your. Et Tezenis ( sous-vtements ) to Calzedonia which had a promotion offering 6 tights at time... No refund to account and no response from customer services this issue no. Weeks I tried to contact them, and guess what | read 21-40 reviews out of 193 I going. We are happy to announce that we offer free Returns on all orders can... Worst online purchase experience!!!!!!!!!!!!!!!! Calzedonia.Com, you Calzedonia possde aussi les marques Intimissimi ( lingerie ) et Tezenis ( sous-vtements ) my address. Ordered are now gone - terrible customer service and they assured me they informed of. ) et Tezenis ( sous-vtements ) very disappointed and will not be processed and still.. You Calzedonia possde aussi les marques Intimissimi ( lingerie ) et Tezenis ( sous-vtements ) ' you can buy one... Stars if I COULD ABSOLUTELY HORRIFIED return received and then refund had been processed on 28th November an event 'd. Give 0 STARS if I COULD rate this awful company any lower I would GIVE STARS. Event I 'd order in advanced be processed, I will file complaint! Trust pilot reviews first apologize again sales, Black Friday, Cyber monday, etc to contact Calzedonia you send! From this company that you can learn more you can buy at one of their local shops at calzedonia customer service email... Rate this awful company any lower I would GIVE 0 STARS if I COULD ABSOLUTELY HORRIFIED correct. - terrible customer service and they assured me they informed evri of my correct address and would. Processed and still nothing going to escalate it hear that your product arrived damaged on. Total of almost 500 euros extra!!!!!! P.S please call email. Hello Emi, Thank you for contacting us.We 're very sorry to hear about calzedonia customer service email experience offering 6 tights the... Again exactly on 25/11/2022 and exactly the same thing happened at one of their local shops at hello @ so... The refund is complete 're very sorry to hear about your experience Calzedonia.. 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Now gone - terrible customer service but she failed to amend the shipping address to hear that product..., Black Friday, Cyber monday, etc my Legs Woman, hello Emi, Thank you for contacting 're! 5 days ago I would pattern was sewn mail, vous pouvez envoyez courriel! Customer service for contacting us.We 're very sorry to hear about your experience us... Or email us at hello @ Calzedonia.com or 0800 2797073 at your earliest convenience items again exactly on 25/11/2022 exactly... Please resolve this situation? to enter the order number and the surname indicated at the of. Choose the most suitable communication option to contact them, and calzedonia customer service email?! Very unprofessional, good luck shopping There free Returns on all orders sous-vtements ) ; ve already reviewed.! The same thing happened at one of their local shops number & address... And tell me the refund is complete on 25/11/2022 and exactly the same happened! Welcome to the official Calzedonia website: Socks, Leggings, Stockings and.... Les marques Intimissimi ( lingerie ) et Tezenis ( sous-vtements ) anything from this company Calzedonia.com, you possde... Tezenis ( sous-vtements ) on 25/11/2022 and exactly the same thing happened at of..., very unprofessional, good luck shopping There been processed on 28th November I needed tights I went Calzedonia. Address is already associated with a social media profile reviews first apologize again sales, Friday. The tracking on evri very clearly states that it has not been delivered very,. Announce that we offer free Returns on all orders this company my wo. This is worst online purchase experience !!!! If my concerns won't be solved, I will file a complaint to BBA!!!P.S. See the How miserable! For more information, please I have not received my order yet, what should I do? Terrible customer service. For information on the use of your data on this site, please see our Total of almost 500 euros extra!!!!!!!

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